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Announcements from MYMC HQ!
What to do when our Hotline is down
Unfortunately, the My Muscle Chef phone hotline is down and so we are experiencing some slight delays. We also understand that some customers may not be able to call through at all due to intermittent congestion issues. In this case, we advise customers to try calling at a later time, or to contact us via email at firstname.lastname@example.org or via Facebook Messenger. Rest assured, ourfriendly Customer Support team will endeavor to get back to you as soon as they can. We appreciate your patience duri
Australia Day 2020 Delivery Updates
MYMC Delivery Schedule over Australia Day public holiday 2020. No major changes will occur to the delivery schedule over the Australia Day long weekend. The only change will affect Pick Up deliveries. All deliveries to a Pick Up location originally scheduled for Monday 27th Jan will now be moved to ****. If you were planning to have your order delivered to a Work location this Australia Day public holiday (Monday 27th J
My Muscle Chef - Food Safety During Coronavirus (COVID-19)
In alignment with World Health Organisation and the Australian government’s protocols regarding Coronavirus (COVID-19), My Muscle Chef has a strict Personal Hygiene Standard to provide instruction to all staff and to ensure that all staff are aware of their responsibility in following these instructions. It is an offence for staff to work as food handlers if they carry any infectious disease.
Easter Public Holiday - Delivery Schedule
My Muscle Chef will continue delivering as per usual over the 2020 Easter Public Holiday period. However, it is important that you: Review and confirm your correct delivery details during checkout to avoid potential delays. Remember to change your Work delivery address to a Home address if the business is not open during this public holiday period. If you need to update your delivery details, please contact our Customer Support team ASA
Monday 9th March VIC & ACT Public Holiday
VIC - Labour Day ACT - Canberra Day We would like to inform customers that all scheduled deliveries will run as per normal. VIC & ACT deliveries will not be affected by this public holiday. Should you have any requires regarding the delivery schedule, please get in touch with our Customer Support team via email at email@example.com or by calling 1300 364 993.
Changes to WA Cut-Off and Delivery Days
To improve our service to Western Australia we have made some improvements. We now have introduced a second delivery day. You can now select from the following delivery options: Saturday Midnight Cut off: Delivery for the following Saturday Tuesday Midnight Cut off: Delivery for the following Tuesday We have also cut the cost of delivery. Benefit from $20 delivery fee, plus if you subscribe get a further $10 off every delivery. For more information on the benefits of subscrib
MVP Giveaway Comp | March 2020 - T&C's
TERMS & CONDITIONS By submitting an entry to the MVP Monthly Giveaway (the “Promotion”), you acknowledge that you have read and agree to be bound by these Terms and Conditions and the decisions of My Muscle Chef, and that you satisfy all eligibility requirements. Instructions, prizes and information on how to enter form part of these Terms and Conditions. By entering, entrants accept these Terms and Conditions. The Promoter is My Muscle Chef Pty Ltd, 50-52 Loftus Road Yennora NSW 2161 The