IMPORTANT INFORMATION

Cardmembers have to register their card via mobile application first before enjoying the promotion.
Cardmembers have to spend at least $20 to enjoy $10 cashback to their account.
Cardmembers must save the offer on their cards before they spend to receive the credit.
The offer can be redeemed once per participating small business at up to 5 different participating small businesses, to get up to $50 back.
This offer is limited to the first 118,000 Cards registered.

FULL FAQ

What is Shop Small?
Shop Small is a nationwide movement dedicated to supporting the thousands of small
businesses in Australia, who are the backbone of our community and economy. The
movement brings together support from the business community, governments and
consumers encouraging them to support small businesses in their communities.

When is Shop Small?
We will be kicking off Shop Small on 1 November 2019 and running through to 30
November 2019.

What is the Shop Small map?
The Shop Small map displays the physical business location of eligible small
businesses for the Shop Small American Express Card Member offer. Eligible
businesses will be highlighted with a Shop Small logo.

For American Express Card Members – Frequently Asked Questions

What is the Shop Small Amex Offer?
American Express Card Members who spend $20 or more in a single eligible transaction
on their registered Card between 1 November 2019 and 30 November 2019 at
participating small businesses will receive a $10 credit. Card Members must save the
offer on their Card before they spend to receive the credit. The offer can be redeemed
once per participating small business at up to 5 different participating small businesses,
to get up to $50 back. This offer is limited to the first 118,000 Cards registered.

How do I register my Card?
Simply login to your American Express account at
https://global.americanexpress.com/offers/eligible between 1 November 2019 and 30
November 2019 and click “Save to Card” on the Shop Small Amex Offer. You can also
save the offer on your mobile through the American Express app.

Do I need to register my Card to receive the $10 credit(s)?
Yes. To participate in the Card Member Offer and receive the $10 credit(s) you must
register an eligible American Express Card between 1st November and 30 November
2019

When will I receive my credit(s)?
Credit may take up to 90 days to appear on your account upon completion of an eligible
transaction.

Why can't I save the offer?
As per the Shop Small Amex Offer Terms and Conditions, not all Cards are eligible for
this offer. If your Card is not eligible, you will receive an error message and you will not be
able to register for the offer. Corporate, business travel, government and store Cards are
not eligible. Replacement Cards: If you are issued a replacement Card with a new Card
number after registration, your participation in this offer will end & you will need to
re-register for the offer.

To ensure you hear about future offers, please log on to your account at
www.americanexpress.com.au and update your marketing preferences.

What transactions are not eligible?
The following transactions are not eligible and will not count towards your spend for the
purposes of the offer:
a. Transactions where you do not spend directly with the business (for example, if
you buy the business' goods through a third party department store)
b. Transactions processed through a third party payment processor
c. Transactions that are subsequently cancelled or refunded
d. Transactions where the business does not pass on the information we need to
process it properly within the offer period (for example, when their payment
systems are down and they cannot process the transaction electronically).
e. Transactions where you do not spend directly with your Card to which the offer is
a. saved, in-store or online at a participating Shop Small Business.
f. Excludes gift card purchases.

How many times can I get the $10 credit(s)?
Card Members who have registered their American Express Card can receive up
to five $10 credits. Offer can be redeemed only once per participating business.

How do I know who is a participating Shop Small business?
To view participating Shop Small businesses where the offer can be redeemed in-store,
please visit: www.shopsmallaustralia.com/map. To view eligible online business where
the offer can be redeemed online, please click here.

Where can I see the full terms and conditions?
Visit: www.americanexpress.com/australia/shopsmallterms.

Check for regular updates by visiting https://www.americanexpress.com/au/shop-
small/small-business.html
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