In alignment with World Health Organisation and the Australian government’s protocols regarding Coronavirus (COVID-19), My Muscle Chef has a strict Personal Hygiene Standard to provide instruction to all staff and to ensure that all staff are aware of their responsibility in following these instructions. It is an offence for staff to work as food handlers if they carry any infectious disease.

What happens to my MYMC deliveries?
My Muscle Chef will continue delivering meals to customers across 4,200+ postcodes in NSW, VIC, QLD, ACT, SA and WA. If you are not present when your MYMC delivery arrives, our couriers will leave your box in a nominated safe spot that you have specified during your order checkout process.

My Muscle Chef Food Safety Accreditation

My Muscle Chef is an SQF (The Safe Quality Food Program) accredited facility. This program is a rigorous and credible food safety and quality program that is recognised by retailers, brand owners, and food service providers world-wide. Recognised by the Global Food Safety Initiative (GFSI), the SQF family of food safety and quality codes are designed to meet industry, customer, and regulatory requirements for all sectors of the food supply chain – from the farm all the way to the retail stores.

In response to the Coronavirus outbreak, in addition to the standard requirements that have been in place, we have communicated to staff the following

Staff must inform Supervisors and HR if they have travelled overseas. Follow the recommended 14 days of quarantine if they have returned from overseas
If staff are unwell and have symptoms (e.g. fever, coughing, sore throat, shortness of breath), they must not come to work. A doctor's certificate is required before they can return to work
Staff must not come to work if they are in contact with a known infected person. A doctor's certificate to declare them fit for work is required before they can return to the workplace
We have also implemented a Health Screening process for visitors and contractors, who will not be allowed into the facility either if they have come back from overseas in the last 14 days and/or they are unwell.

From the information provided by the authority, transmission through food is unlikely and there is no evidence of this occurring with Coronavirus to date. We are monitoring the outbreak and taking further actions if required.
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