Question 1

How long do the meals last?

Accepted Answer

Fresh meals will last for up to 7-10 days in the fridge from the day of delivery, or up to 12 weeks in the freezer if you freeze the meals upon delivery.

Question 2

When do you deliver?

Accepted Answer

To find the home delivery options for your area, please enter your postcode in our Delivery Finder - https://www.mymusclechef.com/delivery?showMap=true&isForm=true.

For Metro areas;

Order before Saturday midnight cut off and choose between Wednesday, Thursday or Friday delivery.

Order before Tuesday midnight cut off and choose between Saturday, Sunday, Monday or Tuesday delivery.

Question 3

Are your meals Halal?

Accepted Answer

All proteins used by My Muscle Chef are Halal excluding Kangaroo. However, some meals may contain alcohol - please contact us on 1300 364 993 and speak to our staff for further details.

Question 4

How do I warm up my meals if I don’t have a microwave?

Accepted Answer

All your meals are tested and tweaked based on how they taste and hold up when heated in the microwave, so this is our recommended heating method.

As an alternative, you can transfer your meal from the plastic tray into an oven safe dish and heat in the oven, or heat on the stove in a non-stick frying pan.

Please note - our meal containers are microwave safe, but should not be placed in the oven or on the stove.

Question 5

My Muscle Chef and 5.4

Accepted Answer

Why am I seeing posts from My Muscle Chef?

Following the unfortunate closure of 5.4 last month, My Muscle Chef has acquired the business and want to help you your meal prep needs. We would love to take this opportunity to invite you to browse our menu of 50 highly nutritious and delicious meals, which are made to order and delivered to your door fresh.
To welcome you to the My Muscle Chef family, we’re excited to offer you a special $50 discount on our brand-new, low-carb starter pack using the WELCOME50 code at the checkout. To find out more, visit out our website: www.mymusclechef.com

Could My Muscle Chef close like 5.4?

You can rest assured we’re here to stay. Since launching in 2013 My Muscle Chef has grown from strength to strength. In 2018, we sold over 3,000,000 meals to people across Australia and we currently deliver to over 4,000 postcodes.
Today, our team consists of 70+ chefs working hard in the kitchen to bring you 50 nutritious meals delivered fresh to your door.

Does My Muscle Chef have the same menu as 5.4?

We don’t offer exactly the same meals, but we’re really confident that our range of 50 meals offers something for everyone.
We have 50 meal options plus a host of meal plans to choose from, which have been created using the finest, locally sourced ingredients.
Our dishes are high in protein, made with grass fed beef, free-range chicken and fresh Australian vegetables.

I was a longstanding customer of 5.4. Why s

Question 6

Can I cancel my order?

Accepted Answer

We use fresh ingredients weekly and cook our meals to order every week. Due to this reason to cancel your order you must notify us within 24 hours of placing the order. Unfortunately, any cancellation requests made after this time cannot be honoured as your meals will already be prepared. Therefore, you will be charged the full amount of the order.

Please call us on 1300 364 993 or email team@mymusclechef.com if you have any issues.

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